Blame it on PMS or just ordinary life stress, but there are a few things liable to get you a ‘blow up’ reaction from me.
Computer issues and financial admin angst are my fatal flaws. I admit it.
If something wonky happens with a Microsoft application, I will be transformed from a completely rational human being into a raving lunatic with tech support!
And financial issues?
Few know this but I’m actually sorta kinda in this space. My professional work is consulting with an emphasis on the people element of the equation. My domain specialisation is, believe it or not, financial services and I regularly work with banks, insurance & mutual fund companies, brokers and more with my playground Asia Pacific, not just India.
So when things go wrong with financial services… I normally treat it like an amusing game. I see what unfolds before escalating through contacts to get things accomplished.
And while I can be demanding, I am also rather understanding as I genuinely do appreciate the limitations of the folks in front of me. They are cogs in rather large machinery.
Most times I take challenges as a coaching opportunity. I’m also always open to learning more and try to never jump to conclusions.
However sometimes there are triggers that are tougher to manage. I rapidly lose patience and then… watch out! The wicked witch of the west just might make an appearance…
One of those moments occurred today.
Because today my Bank Manager asked:
“Why don’t you just get Indian citizenship?”
As if it was easiest thing in the world.
As if it didn’t bring with it a whole host of further complications.
As if this was somehow a simpler way of fixing things than overcoming a system limitation at the registrar’s level.
India can be a challenging country to navigate.
It also can have absurd expectations that seem ludicrous to outsiders.
A result of imperfect knowledge and a need to adhere to certain ‘check lists’ that ‘sir’ said had to be completed without understanding the reason for the requirement.
Take being asked to provide my ‘Indian voters ID’ by a court clerk after establishing my citizenship is Canadian and therefore my Indian address is not acceptable! Comprehending that Canadian citizenship means cannot vote in India, therefore cannot have an Indian voters ID was simply a contradiction that did not compute in the clerk’s universe.
Today’s question was a head shaking, shoulder shrugging, I’m desperately trying to stop myself from blowing up like a volcano moment!
I asked the bank manager and RM to leave.
It isn’t their fault.
They have no idea how complicated my situation is right now. How it is about to get even more complicated. How there are no easy solutions. Instead just lots of challenges ahead that are going to get even more challenging.
Because I chose to live in India. However India has chosen to make that decision quite difficult for someone in my relatively unique situation.
My poor befuddled bank manager does not know that after 13+ years of living in India, in less than two months I will need to leave the country.
That my return is unclear.
Anything I do today needs to be carefully planned to meet a range of possible scenarios not the convenience of achieving their year-end targets.
And he certainly has zero understanding of the implications of giving up Canadian citizenship.
I don’t blame him.
But when dealing with an irrational situation, hopefully one can be forgiven for occasionally lapsing into an irrational reaction triggered by an innocent if inappropriate question.
I feel better already sharing this rant!
Now on to rational next steps after apologising to my perplexed bankers.
- “We don’t want your money!” Indian mutual funds deny Canadians because of the Americans
- “Madam you must put your permanent address” aka a logic defying day
- When love goes global, do governments agree?
- Agonising address change – welcome to India’s financial services